**BE AWARE OF IMPERSONATION SCAMS** Callers may pose as your bank or other trusted financial institution, advising you that your account has been scammed and to transfer funds to an external account not owned by you. We will never request you to transfer funds following a suspected fraud. If you do receive a call of this nature, hang up immediately and verify it by contacting us using the phone number on our public website.

Contact Us

Community First Direct

For member service call1300 13 22 77.

We’re open 8am – 8pm weekdays and 8am – 3pm Saturdays.

Overseas callers

Calling from overseas?
Phone+61 2 9735 1600.

Other contact details

Email: askus@communityfirst.com.au

Postal address: PO Box 98 Lidcombe NSW 1825

We’ll call you

Request a call back

Domestic violence support

If you are suffering from domestic violence or would like to seek support, click below for more information.

Click here

Fraud monitoring

Our fraud monitoring service is supported by Vigil. You may be contacted by Vigil regarding activity or to confirm a transaction on your account. To contact Vigil directly, please use the contact details below.

This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your “personal circumstances”). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

Download our mobile app

Convenient 24/7 access to check your account balance and recent transactions, pay bills, transfer money and more.

Call us today on

1300 13 22 77

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Community First Credit Union Limited ABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204 | BSB 512-170